i1rm Terms & Conditions

By creating an account or placing any wager on i1rm, you confirm that you have read, understood, and agreed to these Terms & Conditions in full. Please read every section carefully before you register. If you do not agree, you must not use this platform.

Acceptance of Terms

These Terms & Conditions form a legally binding agreement between you (the player) and i1rm. They govern every interaction you have with the platform — including account creation, deposits, withdrawals, gameplay, and bonus redemption. Accessing i1rm from Malaysia or any other jurisdiction where you hold legal residency means you accept these terms unconditionally.

i1rm reserves the right to update these terms at any time. Continued use of the platform after any update constitutes acceptance of the revised terms. The "Last updated" date at the top of this page will always reflect the most recent revision.

Eligibility and Account Registration

You must meet all of the following requirements to open and maintain an i1rm account:

• You are at least 18 years of age.
• You are registering on your own behalf — not on behalf of another person.
• You hold only one (1) account on i1rm. Duplicate accounts will be suspended without notice and balances forfeited.
• You are not a resident of a jurisdiction where online gambling is explicitly prohibited by local law.
• You have not previously been excluded or banned from i1rm.

When registering, you agree to provide accurate personal details. i1rm will request identity verification (KYC) before processing your first withdrawal. Accepted documents include a National ID Card (NID), Passport, or Driving Licence. KYC review typically completes within 12 hours.

Deposits and Minimum Amounts

Deposits are credited to your account almost instantly. i1rm does not charge platform-side fees for any supported payment method, though your bank or e-wallet provider may apply their own charges. Only use payment methods registered in your own name — third-party funding is not permitted.

Withdrawals and Verification

Withdrawals must be made to an account or wallet held in your registered name. KYC must be completed before your first withdrawal is released. Requests submitted after KYC approval are typically processed within 44 minutes during normal operating hours. i1rm may request additional verification if the withdrawal amount is unusually large or if account activity triggers a review.

Bonus and Promotion Rules

i1rm offers a range of bonuses to both new and returning players. All bonuses are subject to the terms stated at the time of the offer, plus the universal rules below.

Welcome Bonus

New members qualify for a 135% first deposit bonus, capped at RM 625. The minimum qualifying deposit is RM 45. The bonus amount must be wagered 12 times before withdrawal. The wagering period is 7 days from the date of credit.

Reload and Cashback

• Reload bonus: 18% on eligible deposits, subject to the same 12× wagering requirement.
• Daily cashback: 0.6% on net losses, credited automatically — no wagering requirement applies to cashback.
• Referral reward: RM 65 per successfully referred friend who completes their first deposit.

General Bonus Conditions

• Only one bonus may be active per account at a time.
• Bonuses cannot be transferred, exchanged for cash, or applied to another account.
• i1rm reserves the right to withdraw any bonus offer at any time without prior notice.
• Wagering contributions vary by game type — slots typically contribute 100%, while live casino games may contribute at a lower rate. Check the specific promotion page for the contribution table.

Gameplay and Fair Use

i1rm hosts over 1,400 games from licensed providers including Red Tiger, Habanero, Sexy Gaming, JILI, and PG Soft. Each game's RTP and minimum/maximum bet limits are published in the game lobby and in our game guide pages.

All games use certified random number generators (RNG). i1rm does not manipulate outcomes. If a technical error occurs mid-game that affects the round result, the hand or spin is void and your stake is returned. In the event of a dispute regarding a specific round, i1rm's server logs are considered the definitive record.

Prohibited Conduct

The following actions are strictly forbidden on i1rm. Violation of any item below may result in immediate account suspension, forfeiture of balance, and reporting to relevant authorities where applicable:

• Registering or operating more than one account.
• Using automated software, bots, or scripts to interact with the platform.
• Exploiting software bugs or glitches for financial gain — such issues must be reported to support immediately.
• Colluding with other players in live games or poker-style games.
• Laundering funds through deposits and withdrawals without genuine gameplay.
• Providing false identity information during registration or KYC.
• Allowing a third party to access or operate your account.
• Using payment methods not registered in your own name.

Responsible Gaming Obligations

i1rm takes responsible gaming seriously. Players are encouraged to set deposit limits, session time limits, and self-exclusion periods via their account settings. If you feel that your gambling is becoming a problem, please use the self-exclusion tool immediately or contact our 24/7 live chat team.

i1rm prohibits the use of the platform by anyone under 18. If we have reason to believe an account is operated by a minor, it will be suspended pending identity verification. All verified funds held in such accounts will be returned minus any bonus credits.

For further guidance on safer play, visit our Responsible Gaming page.

Privacy and Data Use

Your personal data is collected solely for the purposes of account management, payment processing, identity verification, and fraud prevention. i1rm does not sell personal data to third parties. Data is stored securely and encrypted in transit using industry-standard SSL protocols.

By registering, you agree to receive transactional communications (deposit/withdrawal confirmations, account alerts) via your registered contact details. You may opt out of marketing messages at any time. For full details, refer to our Privacy Policy.

Limitation of Liability

i1rm provides this platform on an "as available" basis. While we maintain high uptime standards, we do not guarantee uninterrupted access. i1rm shall not be liable for any direct, indirect, or consequential losses arising from platform downtime, delayed transactions, or technical faults beyond our reasonable control.

Gambling carries inherent financial risk. i1rm is not responsible for financial losses resulting from gameplay decisions made by the account holder. Players are solely responsible for ensuring that their use of the platform complies with the laws applicable in their jurisdiction.

Amendments to These Terms

i1rm may revise these Terms & Conditions at any time. Significant changes will be communicated via platform notification. The updated terms take effect immediately upon publication. It is your responsibility to review this page periodically. Continued use of i1rm after any amendment constitutes your acceptance of the new terms.

If a specific clause of these terms is found to be unenforceable by a competent authority, the remaining clauses continue to apply in full.

How to Contact i1rm Support

If you have questions about these terms, need help with your account, or wish to raise a dispute, our support team is available around the clock.

• 24/7 Live Chat — the fastest way to reach us; click the Live Chat button in your account dashboard.
• Help Centre — browse self-service answers at i1rm FAQ.

For formal complaints, submit your query via Live Chat and request escalation to our compliance team. We aim to acknowledge all formal complaints within 24 hours and resolve them within 5 business days.